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CUSTOMER CARE

At Minca Modern Furniture LLC your satisfaction is our top priority. We are dedicated to providing you with an exceptional shopping experience, from browsing our collection to receiving your order and beyond. Our friendly and knowledgeable customer care team is here to assist you with any questions or concerns.

 

How Can We Assist You?

Whether you need help with:

  • Product Information: Details on sizing, materials, or features of our furniture.

  • Order Assistance: Tracking your order, updating shipping details, or modifying an order.

  • Returns and Exchanges: Guidance on how to return or exchange an item.

  • Technical Support: Assistance with any issues you may encounter while shopping on our website.

  • General Inquiries: Anything else we can help you with!

 

Contact Us

Our customer care team is available Monday to Friday from 9:00 AM to 6:00 PM (PST). You can reach us through:

 

Our Promise

We are committed to providing fast, friendly, and effective support. If you have any concerns or feedback, we are always here to listen and help resolve any issues. We value your trust and aim to ensure that every interaction with us is a positive one.

Thank you for choosing Minca Modern Furniture LLC—we look forward to serving you!

PRIVACY & SAFETY

At Minca Modern Furniture LLC, we are committed to protecting your privacy and ensuring the safety of your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

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Information We Collect

We collect personal information, including your name, email address, shipping address, and payment details, when you place an order or create an account with us. We may also collect non-personal information, such as browser type, device information, and browsing behavior, to improve our website and customer experience.

 

How We Use Your Information

  • Order Processing: To complete your purchase, process payments, and deliver products to the correct address.

  • Customer Service: To respond to your inquiries, assist with returns or exchanges, and provide order updates.

  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or updates.

 

Data Protection

We implement a variety of security measures, including encryption, firewalls, and secure payment gateways, to protect your personal information from unauthorized access or disclosure. We do not store sensitive payment information, such as credit card numbers, on our website.

 

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted service providers (such as payment processors and shipping companies) to facilitate order fulfillment and ensure a smooth shopping experience.

 

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, personalize content, and analyze website traffic. You can control cookie preferences through your browser settings.

 

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to update or delete your account, please contact us at [Your Support Email].

 

Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the revised date.

For further inquiries or concerns about your privacy, please contact us at support@mincamodernfurniture.com. 

WHOLESALE INQUIRIES

Thank you for your interest in partnering with us! We are always excited to work with businesses, designers, and retailers who share our passion for high-quality furniture and decor. If you're interested in placing a wholesale order or would like to inquire about becoming a wholesale partner, we’d love to hear from you!

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How to Inquire

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Please reach out to us at  procurement@mincamodernfurniture.com or fill out the contact form below to provide the following information:

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  • Your business name

  • Type of business (e.g., retail, online store, interior design, etc.)

  • Product(s) of interest

  • Expected order volume

  • Any other relevant details

 

Why Partner with Us?

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  • High-Quality Products: We offer a curated selection of beautifully crafted furniture and decor that is both stylish and durable.

  • Competitive Pricing: Enjoy attractive wholesale pricing that allows you to maximize your margins.

  • Flexible Ordering: We offer both bulk orders and custom solutions to meet your specific business needs.

  • Dedicated Support: Our team is here to assist with any questions, special requests, or order-related concerns.

 

Shipping & Delivery

We offer free shipping on all wholesale orders within the United States, and our team will work with you to coordinate timely and reliable delivery based on your location and order size.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods
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